Contact Technical Support

Having a problem with Join-In Pro? Complete the form below and provide as much information as possible.
Clear details, screenshots, short videos, and diagnostic files help us understand the issue and respond more efficiently.
Fields marked with * are required.

Name

Email Address

Organization

Country

What do you need help with?

Which app or website is affected?

For example: WhatsApp, YouTube, Gmail, Facebook, Enter Not applicable if the issue is not connected to a particular app or website.

Which screen or activity is affected?

Tell us exactly where the problem occurs. For example: WhatsApp – Opening a conversation, YouTube – Search results, Gmail – Writing a new email, Join-In Pro – Changing toolbar settings

Describe the problem

Please explain: What you were trying to do, What happened, What you expected to happen instead, Any error message that appeared.

What steps lead to the problem?

List the actions you take before the problem occurs. For example: Open WhatsApp, Select a contact, Open the message field, The keyboard does not appear.

When Does the Problem Occur? Is this a new problem?

How often does it happen?

When did it last happen?

Which version are you using?

Join-In Pro version:

Is Join-In Pro fully updated?

Have you restarted Join-In Pro?

Have you restarted the computer?

Is Windows fully updated?