Privacy Policy

Last Updated: August 2nd, 2026 

 

Introduction

This Privacy Policy explains how d-bur Ltd. (“d-bur,” “we,” “our,” or “us”) collects, uses, stores, and protects personal information when you use the Join-In Pro website, download or use Join-In Pro software, create a user account, contact us, or use related services.

d-bur Ltd. is an Israeli company (Company Registration No. 514104553).

We are committed to protecting your privacy and handling your personal information responsibly and transparently.

By using our website or services, you agree to the practices described in this Privacy Policy.

 

Information We Collect

 Information You Provide

Depending on how you interact with us, we may collect information that you choose to provide, including:

  • Name
  • Email address
  • Organization or workplace
  • Country or region
  • Information about your AAC system or access method (when relevant)
  • Support requests and correspondence
  • Account information
  • Information submitted through contact forms
  • Information you choose to provide when purchasing a license or registering for events or training

You are not required to provide more information than is reasonably necessary to use our services.

Information Collected Automatically

When you visit our website or use Join-In Pro, we may automatically collect limited technical information, such as:

  • Browser type
  • Operating system
  • Device type
  • IP address
  • Pages visited
  • Downloads
  • Date and time of access
  • Crash reports
  • Anonymous or aggregated usage statistics
  • Technical diagnostic information needed to improve reliability and compatibility

Whenever possible, this information is collected in a way that does not directly identify individual users.

 

How We Use Your Information

We use the information we collect to:

  • Provide and maintain Join-In Pro and related services
  • Create and manage user accounts
  • Process software licenses and purchases
  • Provide technical support
  • Respond to your questions
  • Improve the website and Join-In Pro
  • Improve accessibility and usability
  • Diagnose technical problems
  • Notify you about software updates or important service information
  • Comply with legal obligations
  • Protect the security and integrity of our services

We will only use your personal information for purposes that are compatible with the reason it was originally collected.

Email Communications

If you purchase Join-In Pro, create an account, or contact us, we may send service-related emails, including:

  • License information
  • Password resets
  • Purchase confirmations
  • Renewal reminders
  • Important software updates
  • Security notifications

If you choose to subscribe to our newsletter or marketing emails, you may unsubscribe at any time using the unsubscribe link included in those emails.

Payments

Payments made through our website are processed by secure third-party payment providers.

d-bur does not collect or store your complete payment card information.

Payment processors handle payment information according to their own privacy policies and security standards.

Communication Content

Join-In Pro provides access to third-party applications and services such as messaging, email, AI services, video platforms, social media, and productivity tools.

Unless specifically stated for a particular feature, d-bur does not store or monitor the messages, emails, documents, searches, conversations, or other content that users create within these third-party services.

Such content remains subject to the privacy policies and terms of the respective service providers.

Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • Remember preferences
  • Improve website functionality
  • Understand website usage
  • Improve accessibility
  • Analyze website performance

You may disable cookies through your browser settings, although some website features may not function correctly.

Sharing Information

We do not sell your personal information.

We may share information only when necessary:

  • with trusted service providers that help us operate our website or services;
  • with payment processors to complete transactions;
  • with hosting or cloud service providers;
  • when required by law;
  • to protect the rights, safety, or security of d-bur, our users, or others.

Service providers are permitted to use personal information only as necessary to provide services on our behalf.

Third-Party Services

Join-In Pro is designed to work with a variety of third-party applications and websites.

These services have their own privacy policies and terms of use.

d-bur is not responsible for the privacy practices, content, availability, or security of third-party services.

We encourage users to review the privacy policies of the services they choose to use.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • provide our services;
  • maintain user accounts;
  • comply with legal obligations;
  • resolve disputes;
  • enforce our agreements.

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Rights

Depending on your location and applicable law, you may have the right to:

  • request access to your personal information;
  • request correction of inaccurate information;
  • request deletion of your personal information;
  • withdraw consent where processing is based on consent;
  • unsubscribe from marketing communications.

To exercise any of these rights, please contact us using the details below.

Children’s Privacy

Join-In Pro is frequently used by children under the supervision of parents, caregivers, educators, therapists, or other authorized adults.

We do not knowingly collect personal information directly from children except where necessary to provide requested services through their responsible adult, school, organization, or caregiver.

International Users

d-bur is based in Israel.

Your information may be processed in Israel or in other countries where our trusted service providers operate.

We take reasonable steps to protect personal information regardless of where it is processed.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The most current version will always be available on this website.

Continued use of our website or services after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

d-bur Ltd.

1 Ben Gurion Square

Kiryat Tivon 3605202

Israel

Email: info@d-bur.com

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